BOOKING & PAYMENT SYSTEM

BOOKING, PROFILES, PNR

For a Traveller in order to book a meeting/service with a Guide, Tutor or Host a simple registration is required while, if the Traveller wants to meet with a Friend he/she will have to undergo the same id certification process that the Friend has undergone and therefore prove his/her identity through our certification process.

The main purpose of registration is to protect your and your contact’s safety, creating reliable and certified profiles for all the users registered on line and track your user experience.

Once a registered user, every time you book a meeting/service you and your counterpart, each one of the two, will be issued part of a PNR security code. This code will be used to validate your review of the meeting and contact and to communicate to the system that the meeting has taken place and has concluded successfully.

TRAVEL SERVICES discipline

The eventual offer of holiday packages is not to be considered as offered by easytovisit.com. but from third parties promoting it on our platform, therefore it is regulated/governed by the terms and conditions that apply to the third party supplier of the holiday package.

PAYMENTS

All payments to easytovisit.com will occur through PayPal™, if you don’t have a PayPal™ account you will still able to purchase Tokens or Services on easytovisit.com through all the major credit card circuits allowed by PayPal™ itself.

PURCHASING TOKENS

easytovisit.com will issue a receipt for the purchase directly to the email address you have provided during the registration process.

Tokens are used by Friends and Travellers to prove their commitment in the process of arranging a meeting and they allow the users to receive each others details and to take full advantage of our PNR system.

PURCHASING SERVICES

easytovisit.com will collect in advance from the Travellers the full payment of the services and will hold it until the Traveller has cancelled or completed the experience.

In the case of cancellation within 50 calendar days from the purchase easytovisit.com will refund the full amount paid in advance free of charge .
In the case of cancellation after 50 calendar days easytovisit.com will refund the amount paid minus a transaction fee of 5% of the total amount paid.
In the case of completion of the experience easytovisit.com will transfer the sum to the offering professional ( Guide , Tutor or Host ).

You cannot cancel your booking within 5 calendar days from the booking date .

easytovisit.com will issue a receipt for the purchase directly to the email address you have provided during the registration process.

As a Traveller , by law you are entitled to request an invoice/receipt for the full amount ( 100% ) of the sum paid in advance to easytovisit.com directly from the professional individual on-site. The receipt will be inclusive of all taxes and fees and you will not have to pay any extra sum in hand at to the professional on-site.

As a professional ( Guide , Tutor or Host ), you are responsible to comply with your local tax regulations and to provide the Traveller with a regular invoice/receipt for the full amount of the service paid in advance on easytovisit.com without adding any extra fee or cost unless agreed with the Traveller in advance.

easytovisit.com cannot be responsible for any extra cost paid cash or in hand on site and not present in the transaction occurred on our website.

CANCELLATION & REFUND

In the case of cancellation within 50 calendar days from the purchase easytovisit.com will refund the full amount paid in advance free of charge .
In the case of cancellation after 50 calendar days easytovisit.com will refund the amount paid minus a transaction fee of 5% of the total amount paid.

You cannot cancel your booking within 5 calendar days from the booking date .

Due to unforeseeable circumstances the Traveller and the Guide, Tutor or Host can mutually agree to cancel the experience once they meet on-site, if this event occurs they will agree on how to deal with the situation without further involvement of easytovisit.com which will proceed as if the meeting has taken place.

The Guide, Tutor or Host can cancel the activity if weather conditions, governmental actions, unforeseeable or unavoidable external circumstances endanger or make carrying out the activity impossible or substantially more difficult. This is done under exclusion of any compensation for damages or other claims under what legal basis whatsoever.

The supplier has the right to refuse admittance or exclude the Traveller from an activity if the Traveller does not meet the eligibility requirements, or if his/her participation puts the supplier or others at risk, or otherwise interferes with the proper conduct of the activity. In these cases, the price paid will be eventually refunded on-site by the supplier itself.

easytovisit.com is not to be held responsible for any loss or damages you may incur as a result of cancellations or changes in the services reserved due to unforseeable circumstances. Such events include, for example, but not limited to: war, terrorist activity, national strikes, fires, epidemics, hurricanes and other disasters actual or potential to the environment.

WARNINGS AND EXPULSIONS

We believe that the best way to evaluate your and our services is through user generated reviews, comments and feedback, with a transparent system of ranking of the services provided and of the profiles.
Our PNR system ensures that fake reviews are a remote possibility and guarantee a fair and positive competition between suppliers providing the same services.

We also believe that serious violations committed by those that provide services through easytovisit.com have to be sanctioned as well as any illegitimate behaviour, such as but not limited to: failure to deliver the service as described, false information, feedback manipulation.

No-show from a Friend, Guide, Tutor or Host, once they have been booked or accepted the reservation and finalized the payment process is considered a sanctionable violation.

• With your 1st No-show you will be issued with a Yellow card.

• With the 2nd No-show you will be issued a Red Card, if the 2 violations occur within one Calendar year it will mean a straightforward expulsion from easytovisit.com.

ADMINISTRATION

RECESSION

CHANGES TO THIS

It is advisable that you review this Agreement from time to time. In the case that you do not agree with such modifications you shall stop using our services immediately.